The bonoBlog

Bonobo AI Has Joined the Salesforce Family

We’re excited to share that Salesforce, the global CRM leader, has closed its acquisition of Bonobo AI!

Salesforce’s acquisition of Bonobo AI will allow us to expand upon on our vision — driving the Conversational Intelligence revolution and helping companies know their customers like never before. Read More

AI in the Call Center

Call centers should be every company’s secret weapon. But they’re not. What does it take to make the unloved call center a company’s single most important growth engine? Read More